Six agents, one workforce
- SalesReads the request straight from the mailbox
- Customer serviceLooks up live shipment status
- Order managementTurns emails, PDFs and Excel files into orders
- PlanningBooks slots and confirms carriers
- CustomsCollects CMR, POD and customs papers
- Back officeMatches carrier invoices to agreed rates
Explore by challenge
Next available sessionPick a time that suits you
Prefer to meet in person? Book an on-site visit
FlexibilitySay yes to every order,
Say yes to every order,
even in your busiest week.
Vectrix takes the order entry off your team, inside the TMS you already use. A peak week becomes a busy week, not a backlog.
The peak
Every transport company sells flexibility.
Then a peak comes. The orders keep arriving by email, and someone still has to type each one into the TMS.
- 01SummerHalf the team is on holiday. The orders aren’t.
- 02A new customerLive on Monday, with their own way of sending orders.
- 03Month endEverything at once, and all of it for today.
How Vectrix handles the volumeThe orders go into your TMS.
The orders go into your TMS.
Your people keep the decisions.
- Orders come in the way they always haveEmails, PDFs and Excel files. Your customers change nothing.
- Vectrix enters them in your TMSRead, enriched and entered directly in the TMS you already use, with each customer’s own rules applied.
- Your team handles what needs a personMissing or conflicting information goes to the right person, with the context attached.
Illustrative
More orders. Same team. Same TMS.
Flexibility in practice
Transport Vermeulen came through the summer without a backlog.
Orders arrive by email and land in TAS automatically. Order entry went from 1.5 to 0.5 FTE, and the summer came without a backlog.
0.5 FTEOn order entry, down from 1.55 weeksFrom pilot to signed contractNoneBacklog in summer 2026Read the story →