PROBLEM
Emails and transport orders are not the same thing.
HOW IT WORKS
Here's how Vectrix turns an email into a validated order
01 EXTRACT
From email to fields, instantly
02 DEFAULTS
An integrated CRM, properly used
Customer recognised? Vectrix pulls their standard pickup, address, fleet type, you name it… All from the build-in CRM.
No lookup. No typing.
03 HISTORY
"Just like last week"
Vectrix checks past orders for the same customer and lane. Missing details get filled from what worked before.
"Same as last time" finally means something.
04 RULES & LOGIC
Your exceptions, automatically applied
05 VALIDATE
You approve. AI learns.
Order is pre-filled. You check, edit if needed, send to TMS. Every correction teaches Vectrix for next time.
Full control. Zero busywork.
"We went from 15 minutes per order to under a minute. The team finally focuses on exceptions, not routine."
3X
More capacity, same team
Handle triple the volume without hiring. Your operators focus on exceptions, Vectrix handles the rest.
100%
Knowledge stays in the system
Client rules, lane preferences, packaging exceptions. Captured in Vectrix, not in Agnes's head.
50 sec
From inbox to TMS on average
Your customers get faster confirmations. Your team gets fewer follow-up calls. Everyone wins.
CAPABILITIES
One platform to handle everything a transport operator needs
One place for every format
PDF, Excel, email body, portal export. Doesn't matter how your customer sends it. It all lands in one queue, already processed.
Upload your process documents, customer rule sheets, packaging guidelines. Vectrix extracts the logic and applies it to every order.
Traceability by design
All values and trace back to their origin. The email line, the CRM record, the rule that kicked in. You see the reasoning, not just the result.
PRODUCT DEMO
See how Vectrix processes a real order in under 50 seconds
BLOGS
News feed

Antwerp-based order entry platform Vectrix raises €1.15 million
The capital will be used to double the team in 2026 and strengthen its presence in neighboring countries, including Germany, the Netherlands, and the UK.
Philippe Delfs
NEWS

Your AI might be misleading you. Understanding the dual nature of LLM outputs
Even when LLMs produce factually correct responses, they can still mislead by lacking crucial context, presenting incomplete data, or overgeneralizing. An AI might correctly state that electric cars produce zero emissions while omitting manufacturing and electricity production impacts. Businesses relying on AI must recognize these pitfalls and implement solutions like Retrieval-Augmented Generation (RAG) systems, which enhance responses by pulling verified information from curated databases to ensure outputs are not only true but complete and reliable.
Dimitri Allaert
BLOG

Can AI understand language or just make educated guesses?
AI language models predict words by recognizing patterns in vast training data, similar to a detective piecing together clues. Using transformer architecture, these models analyze context to generate probable responses, powering chatbots, content creation, and customer service. However, AI lacks true semantic understanding. It struggles with sarcasm, humor, and cultural nuances because it processes patterns without grasping deeper meaning.
Dimitri Allaert
BLOG

Mastering Agentic RAG flows with LangGraph. Building intelligent retrieval systems across multiple data sources
Real-world RAG implementations must handle multiple user intents, access data across formats (PDFs, databases, APIs), and minimize LLM hallucinations. A ReAct agent model integrated with RAG enables retrieval, reasoning, and action in one flow. The process involves detecting user intent, splitting complex queries into separate tasks, retrieving data from multiple sources, reranking results for relevance, generating answers with citations, and handling structured queries through dedicated agents. LangGraph provides visual flow definition while LangGraph Studio enables debugging.
Ben Selleslagh
BLOG
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